Even though I registered two weeks before I moved to my new appartement, it took until today (meaning more than six weeks) to get my cable modem. Up until now I personally registered three times for a cable modem at Cablecom and it always took over a month and at least five phone calls to their support lines to speed up or just even notify them that they forgot about you.
They told me on a Monday that the modem is on its way, while on Wednesday my registration was cancelled without reason and I’d have to register again. Luckily I was persistent and somebody handed my registration forward.
I wonder who programmed their multiple systems. That company did obviously the worst job ever.
Anyway. I guess I better never give my current account away again as I did before. And I also better not move anywhere new.